FAQ
1. What types of comics do you sell?
Answer: We specialize in graded comic books from top publishers like Marvel, DC, and others. Our collection includes rare editions, trending issues, and classic titles that are certified for authenticity and condition.
2. How do I know if a comic is authentic?
Answer: All our comics are professionally graded by reputable grading companies like CGC and CBCS, ensuring authenticity and quality. Each comic comes with a certificate of authenticity and a grade that reflects its condition.
3. How do I place an order?
Answer: Simply browse through our collection and add your desired items to your cart. Once you're ready, proceed to checkout and follow the instructions to complete your purchase securely.
4. Do you offer international shipping?
Answer: Yes, we offer worldwide shipping! Shipping rates vary depending on the destination. You can view the shipping costs during checkout.
5. How do I track my order?
Answer: After your order has shipped, you will receive a tracking number via email. Use this number to track your package through our shipping partner’s website.
6. What is your return policy?
Answer: We accept returns within 30 days of receiving your order. The comic must be in the same condition as when you received it. For more details, please refer to our Returns and Refunds Policy.
7. How do I know the grade of a comic book?
Answer: Each comic in our store is graded by certified professionals, such as CGC or CBCS. The grade is displayed in the product description, showing the comic's condition (e.g., 9.8 CGC or VF+). This grade reflects the comic’s quality, with higher grades indicating better condition.
8. Can I sell or trade comics with True Comics?
Answer: At the moment, we do not offer a buy/sell or trade program. However, we’re constantly expanding, so feel free to check back for future updates!
9. Do you provide gift cards?
Answer: Currently, we do not offer gift cards on our website. However, you can buy a specific comic or collectible as a gift for someone special!
10. How do I contact customer support?
Answer: If you have any questions or need assistance, feel free to reach out to our customer support team at truecomics679@gmail.com or call us at +1 514-424-97523. We’re happy to assist you with any issues or inquiries.